Privacy Policy

1. Introduction

At Tiles Mart UAE, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.
We value your trust and ensure that all data handling processes follow ethical standards and legal requirements to protect your personal information at all times.

2. Information We Collect

We may collect personal data including your name, email address, phone number, delivery address, and purchase details when you place an order or contact us.
We also collect non-personal information such as browser type, device details, and referring URLs to help us improve your shopping experience continuously.

3. How We Use Your Information

Your information is used to process orders, respond to inquiries, improve our services, and occasionally send promotional offers. We aim to provide a smooth and personalized experience.
We may also use your data to conduct internal analysis, prevent fraudulent activity, verify transactions, and better tailor our marketing strategies to your preferences.

4. Cookies and Tracking

Our website uses cookies to enhance functionality and analyze user behavior. You can manage cookie settings in your browser to limit tracking.
Cookies help us identify repeat visitors, save preferences, analyze traffic patterns, and customize site content to provide a more efficient browsing experience for users.

5. Data Protection

We implement industry-standard security measures to keep your data safe. All payment transactions are encrypted and processed via secure payment gateways. We do not store credit or debit card information.
We regularly audit our systems for vulnerabilities, restrict access to sensitive data, and ensure only authorized personnel handle your private details securely and responsibly.

6. Third-Party Disclosure

We do not share, sell, or trade your personal information with third parties, except when necessary to complete a transaction or as required by law.
Our trusted partners are required to uphold strict privacy standards and may only use your data for order fulfillment, logistics, or legal compliance purposes.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page without prior notice.
We encourage you to review our privacy policy periodically to stay informed about how we protect and use your information responsibly and transparently.

8. Contact Information

For any questions or concerns regarding this Privacy Policy, please reach out to us:

📞 0557669754
📧 tilesmartuae@gmail.com
We are available during business hours to assist with your inquiries and are committed to addressing your concerns in a timely manner.